SECTION 1: BOOKING & SCHEDULING

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How to Book

All appointments are booked online through our Vagaro platform. New clients must prepay a 50% deposit (applied to your service, fully refundable with 48 hours notice).

Please review our cancellation policy before booking.

 

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SECTION 2: ARRIVAL

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When to Arrive

• First-time clients: Please arrive 5 minutes early to complete any necessary paperwork

• Returning clients: Please arrive on time for your appointment

• Running late? If you're going to be more than 5 minutes late, please notify us via text. 

 

Feel free to arrive a few minutes early to enjoy our tea and coffee station before your service!

 

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SECTION 3: PARKING

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Easy Access

Free street parking is available directly in front of the studio.

 

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SECTION 4: WHAT TO WEAR

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Dress Comfortably

Please wear comfortable clothing. For facial treatments, we recommend avoiding turtlenecks or clothing that may restrict access to your neck and décolletage area.

 

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SECTION 5: SKIN PREPARATION

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Prepping Your Skin

• Arrive with a clean face and no makeup — This allows us to properly assess your skin and begin your treatment immediately

• Avoid sun exposure and tanning for at least 48-72 hours before your appointment

• Avoid exfoliating or using retinol products 2-3 days before chemical peels or certain treatments

• Important: If you have a sunburn or excessive sun damage, we may not be able to safely perform certain treatments. Please contact us before your appointment if you've had recent sun exposure so we can determine the best plan for your skin.

• If you're unsure about prep for your specific service, just ask!

 

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SECTION 6: CHILDREN

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Childcare Arrangements

Please arrange childcare — we're unable to accommodate children under 12 at appointments.

 

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SECTION 7: ILLNESS POLICY

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If you're feeling unwell, please do not come to your appointment. Contact us as soon as possible to reschedule — we will not charge a cancellation fee for illness-related cancellations when you communicate promptly.

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If you arrive at your appointment exhibiting signs of illness, we will need to reschedule to protect Amanda's health and the health of other clients. Fees may apply if we weren't notified in advance.

This protects both you and Amanda's ability to serve other clients.

 

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SECTION 8: CANCELLATIONS & RESCHEDULES

Our Policy

We require 48 hours notice for all cancellations and reschedules.

View our complete cancellation policy here. 

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SECTION 9: QUESTIONS?

We're Here to Help

If you have any questions about your appointment or what to expect, please don't hesitate to reach out!